Shipping, Return & Refund Policy

Effective Date: August 25, 2026

Last Updated: August 25, 2026

At Clever Little Minds, we want you and your child to be completely delighted with your purchase. Below you will find all the details regarding our shipping, return, and refund processes.

1. Shipping Policy

Currently, we ship exclusively to addresses within the United States (US).

  • Order Processing Time: All orders are processed and packed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Delivery Time: Once processed, estimated delivery within the US takes up to 7 business days.
  • Shipping Rates:
    • Orders under $100: Flat Rate Shipping of $10.00.
    • Orders $100 and over: FREE Shipping.
  • Taxes & Hidden Fees: All taxes are included in the product price listed on our store. There are no hidden taxes or surprises at checkout.
  • Order Tracking: Once your order has shipped, you will receive an email notification containing your tracking number to follow your package’s journey.
  • Multiple Packages Delivery: To ensure the safest packaging and faster delivery times, items in the same order may sometimes be shipped in separate packages. If your order arrives in separate shipments, do not worry—you will receive individual tracking numbers for each package, and no extra shipping fees will ever be charged.

2. Return Policy

We want you to shop with confidence. If you are not completely satisfied with your item, you may request a return.

  • Return Window: You have 14 days from the date you receive your item to request a return.
  • Condition for Return: To be eligible for a return, your item must be unused, unwashed, in the same condition that you received it, and in its original packaging.
  • Return Shipping Costs: Unless the item arrives damaged or incorrect, customers are responsible for paying their own return shipping fees. Original shipping fees ($10 flat rate) are non-refundable.

How to Start a Return:

  1. Email our support team at info@cleverlittleminds.com with your Order Number and reason for return.
  2. Our team will guide you with the return authorization and shipping instructions.

3. Damaged, Defective, or Wrong Items

We carefully inspect all items, but in the rare event that your product arrives damaged during transit, defective, or incorrect:

  • Please contact us immediately at info@cleverlittleminds.com within 48 hours of delivery, attaching clear photos/videos of the issue.
  • Your Choice: If the claim is validated, we will offer you either a 100% Free Replacement OR a Full Refund—whichever you prefer. (Return shipping fees will be fully covered by us in this case).

4. Refund Process

  • Once your returned item is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
  • If approved, your refund will be processed immediately back to your original payment method via PayPal.
  • Please allow standard PayPal processing times for the credit to reflect in your account.

5. Need Assistance?

If you have any further questions about our shipping or return process, please feel free to reach out to us at:

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